Privacy Policy
Last updated: 2026-10-28
Data we process
Bananzia processes account, device, session and payment-related information needed to run the service for players in the United Kingdom. That typically includes identity details collected at registration, KYC documents when requested, and cashier records for Visa, Mastercard, Maestro, Skrill or Neteller transactions.
Purpose
Data is used for account access, fraud and AML checks, customer support, bonus administration and legal duties tied to the UK Gambling Commission licence held for this product. We do not invent secondary uses beyond operating the casino and meeting regulatory obligations.
Retention and security
Records are kept for as long as the account is active and for any period required by GB gambling and financial rules after closure. Access is limited to staff and processors who need it for those purposes.
Requests
Players can ask about stored data through the help centre inside the account area. Include the registered email domain and a clear description of the request so the team can locate the right files.